Storyteller


| July 2008



Patient Information

The main telephone rings at a hospital, and the operator answers.

An elderly woman on the other end says, 'Hello, darling. I'd like to talk to someone who can tell me something about one of your patients.'

'Sure. Let me switch you to the Patient Information department,' the operator says. 'One moment, please.'

'Patient Information, how may I help you?' a new voice asks.

'I'd like to know how Mrs. Margaret Brown in Room 302 is doing?' the woman asks.





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